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Field Service Lightning | Upgrade Service Team and provide a proactive service with IoT Associating the concept of Field Service with that of the Internet of Things accompanies our imagination...

Save time in defining the design steps using a consolidated approach. Discover Atlantic Technologies’ offer for the implementation of Salesforce Service Cloud and Field Service Lightning. Bring your customer service...

Service Cloud Einstein | Automate customer service with Artificial Intelligence Customer Service best practices are rapidly evolving. In fact, Customer Care integrates more and more innovative tools and applications of...

Quantify investment into customer success benefits by adopting an After-Sales-Service solution. This will enhance customer experience and put your service team onto a platform that saves time and money for...

Generative artificial intelligence is one of the hottest topics of the moment, its application in the customer service in particular. Indeed more and more companies are exploring the opportunities provided...

There comes a time, where every business decision-maker has to think outside the box - to see opportunities where others see challenges. Remote working is nothing new - before Covid-19,...

The future of the Manufacturing industry is increasingly digital and innovative. This is the latest to emerge from sector trends, which highlight a growing interest among manufacturing companies in technologies...

The last two years have prompted many companies in the manufacturing sector to expand their product lines to include services for their customers. This is a major cultural transformation that...

Challenges in the manufacturing industry, innovative strategies and acceleration in the digital manufacturing field. We discussed all of this with four multinational companies in the industry: Bucci Industries, Cerve, Fabbri...

The second edition of Manufacturing Stories, Atlantic Technologies manufacturing world focus event, has just come to a close. It was an incredible day, rich in food for thought and innovative...