DB Group
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Since 1980, DB Group has become a leading company in international logistic and shipping services. The group’s constant implementations and acquisitions gave birth in 2007 to DB Group S.p.A. with a new office in Atlanta. Today, the company has 42 branches worldwide.Thanks to Salesforce CRM they have revolutionised all their CRM.
The Project
In 2017 DB Group requested our Salesforce CRM consultants’ expertise to facilitate both the company’s everyday operations and to implement a solution at an international level. Our primary goal was to streamline our client’s logistical processes in order to simplify internal communication and streamline logistical processes, particularly among the sales team. Then, a Change Management strategy was defined.
The Outcome
Atlantic Technologies experience in change management led to several meetings with the DB’s team. They have been so effective that the Group decided to emulate the whole process for many of their present and upcoming projects.
Atlantic Technologies is a Salesforce CRM Platinum Partner with over 23 years of CRM experience. These credentials helped us execute and complete this complex project for our client. By adapting DB’s ever-changing IT technologies and processes, we identified the company needs and expectations, and implemented a Salesforce solution with additional mobile capability. DB Group benefited from our approach to change management and readily embraced the digital transformation.
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