Search Results

53% of financial customers would switch providers for better digital experiences. Insurance and brokerage companies are coming up with new and customer-oriented innovations to streamline operations, deliver the best possible...

2023 is coming to an end. This year we have worked closely with our customers, supporting them in their digital transformation projects, while keeping a finger on the pulse of...

The second edition of Manufacturing Stories, Atlantic Technologies manufacturing world focus event, has just come to a close. It was an incredible day, rich in food for thought and innovative...

Generative artificial intelligence is one of the hottest topics of the moment, its application in the customer service in particular. Indeed more and more companies are exploring the opportunities provided...

Customer Lifetime Value (CLV) is a useful metric for monitoring how much a customer has spent or is expected to spend on a company’s products and services throughout their entire...

What is a Customer Data Platform? A Customer Data Platform (CDP) is a system that collects, unifies, and manages customer data from various sources, creating a complete and always up-to-date...