Ceccato Automobili accelerates innovation with Salesforce and MuleSoft

The project

With 700 employees, 600 million in turnover and 35,000 cars moved per year, Ceccato Automobili is one of the main Italian companies in the world of car dealerships.

Ceccato Automobili has exponentially grown its business through acquisition and found itself with different systems and with the need to standardize processes in order to connect the various company silos.

Another need concerned the service area. In fact, Ceccato Automobili wanted to have a 360-degree view of the customer to increase the quality of the service offered.

Ceccato Automobili thus decided to tackle a digitalisation project with Atlantic Technologies and to invest in Salesforce and in the number one integration platform in the world Mulesoft.

Atlantic Technologies was chosen for its vertical skills in the automotive industry and for its expertise on Salesforce and MuleSoft solutions.

The results

Process standardization, unique client vision, automation and business efficiency: these are the benefits obtained by the car dealership thanks to the support of Atlantic Technologies and the MuleSoft and Salesforce solutions.

The innovation process undertaken has led to some other positive outcomes such as the reduction of operating costs, an increased automation of internal procedures such as data entry, and document loading, which, as a result, allowed Ceccato professionals to focus on higher value-added activities.

Ceccato’s next step will be to eliminate all the technological barriers that hinder single access to data.