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Microsoft Dynamics 365 Sales and Marketing

Microsoft Dynamics 365 provides advanced tools to manage every aspect of customer relationships:

Dynamics 365 Sales

Boost the entire sale cycle, improving the visibility of opportunities and customer data. Integration with artificial intelligence tools enables the sales team to identify priorities and accelerate closure in negotiations.

Dynamics 365 Marketing

Create personalised campaigns due to in-depth customer data analysis. Thanks to advanced segmenting and integrated automations, marketing teams can reach the target public at the right time, significantly improving the conversion rate.

 

Microsoft Dynamics 365 Service and Field Service

Dynamics 365 Customer Service

Provide personalised and engaging experiences in every interaction. Dynamics 365 Customer Service centralises all interactions with customers in a single interface, providing a comprehensive and integrated vision. Moreover, with artificial intelligence and proactive suggestions, service teams can anticipate the requirements of customers and improve their satisfaction.

Dynamics 365 Field Service

Enable the proactive management of on-site interventions, ensuring the prompt resolution of problems and a superior customer experience. Technicians use AI to solve issues faster and more efficiently, reducing idle time and boosting customer satisfaction.

Microsoft Dynamics 365 Finance & Operations and SCM

Microsoft Dynamics 365 enables the optimisation of company processes and supply chain management with AI and IoT:

Dynamics 365 Finance and Operations

Automate key processes like accounts, supply chain management and cost control, improving overall efficiency. Real-time analysis and artificial intelligence support strategic and operational decision-making, enabling a more streamlined and informed approach.

Dynamics 365 Supply Chain Management

Optimise the supply chain with artificial intelligence and IoT, improving asset performance and reducing idle time. With the more proactive management of operations and real-time predictive analysis, teams can make prompt and informed decisions, ensuring high quality and productivity.

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