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The Challenge Network

Client: The Challenge Network
Year: 2011

The Challenge Network constructs a solution to scale to ambitious growth goals and improve efficiency


The Challenge Network is a national charity that brings together local people across all generations, ethnic groups and incomes to build a stronger society. Founded in 2009, The Challenge Network has grown rapidly to serve 10 thousand 16-year-olds with their mission to connect and inspire young people to strengthen their communities.

The Challenge Network has nearly 200 full-time staff, based in London, Birmingham, and Manchester and actually serves 10,000 people. TCN is the largest provider of National Citizen Services in the UK.

the challenge network


A platform that empowers hundreds of field personnel to use the system, while keeping sensitive data secure for child protection.


  • 200 Salesforce users
  • High demand during busy peak season
  • Improved bookings, workflow, CRM
  • Integration SMS, social media, web
  • Reports, dashboards, and analytics