The Challenge Network constructs a solution to scale to ambitious growth goals and improve efficiency
The Challenge Network is a national charity that brings together local people across all generations, ethnic groups and incomes to build a stronger society. Founded in 2009, The Challenge Network has grown rapidly to serve 10 thousand 16-year-olds with their mission to connect and inspire young people to strengthen their communities.
The Challenge Network has nearly 200 full-time staff, based in London, Birmingham, and Manchester and actually serves 10,000 people. TCN is the largest provider of National Citizen Services in the UK.
THE SOLUTION
A platform that empowers hundreds of field personnel to use the system, while keeping sensitive data secure for child protection.
THE BENEFIT
- 200 Salesforce users
- High demand during busy peak season
- Improved bookings, workflow, CRM
- Integration SMS, social media, web
- Reports, dashboards, and analytics