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Autostar

Client: Autostar
Year: 2016
Solution:

Autostar has chosen Salesforce and Atlantic for its success in the Automotive Industry. 

Who is Autostar

Autostar Group is one of the major Italian operators in the automotive sector and operates throughout Italy with an online sales and service department. Thanks to its 12 offices distributed in 6 provinces, over 400 collaborators and 10 prestigious brands, it is the reference point in the North East of Italy for the Mercedes-Benz, AMG, smart, BMW, BMWi, MINI, BMW Motorrad, Maserati and Mercedes brands – Benz Van.

Gruppo Autostar logo

Autostar chooses a customer-centric strategy with Salesforce

The multi-brand dealership chooses a customer-centric strategy to listen to the customer’s needs. With Atlantic Technologies, in 2016 it faced an important strategic step: the adoption of Salesforce. Salesforce was the flexible solution to manage the Company’s business from any device. Discover the way Autostar Group has become truly effective and focused on communicating with their customers.

In 2017, during the Automotive Dealer Day, the company was awarded the ‘Management Innovation Award’. This recognition was given for the innovation made in the organizational structure, business models, analysis tools and processes.

Salesforce solution for Car Dealers

Luca Villotta, the Company’s Chief Technical & Digital Officer, spoke during the first edition of the Salesforce Ducati Day dedicated to Car Dealers and Dealers. Luca illustrated the advantages of the solution, making available Autostar’s KPIs achieved thanks to the Digital Transformation process.